Cedardale
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds29
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2021-10-26
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about the atmosphere feeling more like a real home than an institution. Staff get to know residents properly, and that personal connection shows in small moments throughout the day. The home keeps things feeling domestic and familiar rather than clinical.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2021-10-26
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2025 inspection. This covers areas including staff training, care planning, healthcare access, nutrition, and how well the home acts on assessments. No specific observations, examples, or quotes are included in the published text. The home specialises in dementia care, which means inspectors will have looked at dementia-specific training and care planning as part of this domain.Is this home caring?
The Caring domain was rated Good at the August 2025 inspection. This domain covers staff warmth, dignity, respect, and whether residents are supported to maintain independence. No inspector observations, resident quotes, or relative testimonies are included in the published findings. The rating indicates that inspectors were satisfied with the quality of interactions they observed, but the specific evidence for that judgement is not available in the published text.Is the home responsive?
The Responsive domain was rated Good at the August 2025 inspection. This domain looks at whether the home meets individual needs, provides meaningful activities, responds to complaints, and plans for end-of-life care. As with the other domains, the published text contains no specific examples of activities, engagement approaches, or evidence of tailored individual support. The home's dementia specialism means inspectors will have considered whether activities are suitable for people at different stages of dementia.Is the home well-led?
The Well-led domain was rated Good at the August 2025 inspection, representing an improvement from the home's previous Requires Improvement rating. Two registered managers are listed, Mrs Wendy Anne Ingram and Mr Michael Lisis, alongside Mr John Patrick Lisis as nominated individual. This shared leadership structure is formally registered. No specific detail on management visibility, staff culture, governance systems, or quality monitoring is included in the published findings.
Source: CQC inspection report →
What the evidence base says
The home cares for people over 65, with particular experience in dementia support. Staff here work confidently with residents whose dementia creates real challenges. Several families describe relatives settling well despite behaviour that had become very difficult at home. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cedardale Residential Home has improved from Requires Improvement to a Good rating across all five domains, which is a positive sign of progress. However, the inspection report provides very limited published detail, so scores reflect the confirmed rating uplift rather than specific observed evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about the atmosphere feeling more like a real home than an institution. Staff get to know residents properly, and that personal connection shows in small moments throughout the day. The home keeps things feeling domestic and familiar rather than clinical.
What inspectors have recorded
Staff here show real skill with residents whose dementia brings challenging behaviour. Families describe years of consistent, patient care even when things get difficult. Communication between staff and relatives flows naturally, with genuine relationships building over time.
How it sits against good practice
Sometimes the right care home isn't the newest or fanciest — it's the one where staff truly see the person behind the condition.
Worth a visit
Cedardale Residential Home, on Queens Road in Maidstone, was assessed in August 2025 and rated Good across all five domains, with the report published in November 2025. This is a meaningful improvement from its previous Requires Improvement rating. The home is a 29-bed residential service specialising in dementia care and care for adults over 65. Two registered managers are listed, alongside a nominated individual, suggesting a defined leadership structure is in place. The main uncertainty here is that the published inspection text contains very little specific detail: no direct quotes from residents or relatives, no specific inspector observations, and no named examples of practice. This means the Good rating is confirmed, but the evidence behind it is not yet fully visible to families. When you visit, ask the manager what specifically changed since the previous Requires Improvement rating, and request to see the improvement plan that was put in place.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cedardale measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cedardale describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where challenging dementia meets patient, skilled care every single day
Dedicated residential home Support in Maidstone
Some families face the heartbreak of dementia that changes everything about the person they love. At Cedardale Residential Home in Maidstone, staff seem to understand this journey deeply. Visitors describe watching their relatives settle into genuine comfort here, even when behaviour has become difficult to manage.
Who they care for
The home cares for people over 65, with particular experience in dementia support.
Staff here work confidently with residents whose dementia creates real challenges. Several families describe relatives settling well despite behaviour that had become very difficult at home.
“Sometimes the right care home isn't the newest or fanciest — it's the one where staff truly see the person behind the condition.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cedardale Residential Home has improved from Requires Improvement to a Good rating across all five domains, which is a positive sign of progress. However, the inspection report provides very limited published detail, so scores reflect the confirmed rating uplift rather than specific observed evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about the atmosphere feeling more like a real home than an institution. Staff get to know residents properly, and that personal connection shows in small moments throughout the day. The home keeps things feeling domestic and familiar rather than clinical.
What inspectors have recorded
Staff here show real skill with residents whose dementia brings challenging behaviour. Families describe years of consistent, patient care even when things get difficult. Communication between staff and relatives flows naturally, with genuine relationships building over time.
How it sits against good practice
Sometimes the right care home isn't the newest or fanciest — it's the one where staff truly see the person behind the condition.
Worth a visit
Cedardale Residential Home, on Queens Road in Maidstone, was assessed in August 2025 and rated Good across all five domains, with the report published in November 2025. This is a meaningful improvement from its previous Requires Improvement rating. The home is a 29-bed residential service specialising in dementia care and care for adults over 65. Two registered managers are listed, alongside a nominated individual, suggesting a defined leadership structure is in place. The main uncertainty here is that the published inspection text contains very little specific detail: no direct quotes from residents or relatives, no specific inspector observations, and no named examples of practice. This means the Good rating is confirmed, but the evidence behind it is not yet fully visible to families. When you visit, ask the manager what specifically changed since the previous Requires Improvement rating, and request to see the improvement plan that was put in place.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cedardale measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cedardale describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where challenging dementia meets patient, skilled care every single day
Dedicated residential home Support in Maidstone
Some families face the heartbreak of dementia that changes everything about the person they love. At Cedardale Residential Home in Maidstone, staff seem to understand this journey deeply. Visitors describe watching their relatives settle into genuine comfort here, even when behaviour has become difficult to manage.
Who they care for
The home cares for people over 65, with particular experience in dementia support.
Staff here work confidently with residents whose dementia creates real challenges. Several families describe relatives settling well despite behaviour that had become very difficult at home.
Management & ethos
Staff here show real skill with residents whose dementia brings challenging behaviour. Families describe years of consistent, patient care even when things get difficult. Communication between staff and relatives flows naturally, with genuine relationships building over time.
The home & environment
Meals here taste properly home-cooked, with visitors noticing the difference. The building itself might look a bit tired in places, but families say what matters more is the homely feel. Regular craft sessions, talks and parties help fill the days with purpose.
“Sometimes the right care home isn't the newest or fanciest — it's the one where staff truly see the person behind the condition.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
